Terms of service

The service

Torqly is workshop management software provided by Torqly (trading name to confirm). Your subscription covers the number of workshop sites you pay for.

Paying

Monthly plans renew every month and yearly plans every year, charged to your card until you cancel. Prices exclude GST. Cancelling a monthly plan stops it at the end of the month; yearly plans run to the end of the paid year.

Paying for a whole year upfront is one payment of 12 months at the package's lower yearly monthly price shown when you sign up (for example Workshop $159.00 + GST a month instead of $199.00). Setup is done in person and charged once with the first payment: $80.00 + GST including the first hour, then $80.00 + GST for each extra hour of training booked. Later years renew at the price on our website at the time, and we'll tell you before it changes.

We send a tax invoice for every payment.

Your plan and fair use of AI

Each workshop plan includes up to 3 people who can sign in and a fair-use monthly allowance of AI (understanding what's said and reading photos and documents). If you pass it, you can add a $49 + GST credit, or the AI features use a basic AI until your next month starts. We don't charge for a credit unless you add one.

Your data

Your customers' and vehicles' details are yours. You can download them at any time, and we delete them within 90 days after you leave unless the law requires us to keep them.

WoF and checks

Torqly helps you record inspections. The inspector remains responsible for every WoF result and for entering it in NZTA's systems.

Business use

Torqly is for businesses. Because you're acquiring it for your business, you agree the Consumer Guarantees Act 1993 doesn't apply (section 43). The Fair Trading Act still does.

Liability

To the extent the law allows, our liability is limited to what you paid in the last 12 months. Nothing here limits your rights under the Consumer Guarantees Act or Fair Trading Act (NZ) or Australian Consumer Law where they apply.